Outbound Sales Agent - Contact Center (Malang Based)

Join Infomedia Nusantara as an Outbound Sales Agent in our dynamic Contact Center team based in Malang, Jawa Timur! This is your opportunity to kickstart a rewarding career in sales and customer engagement while contributing to a rapidly growing company. Our Contact Center is at the heart of our operations, ensuring seamless communication and exceptional customer service.

As an Outbound Sales Agent, you will be responsible for reaching out to potential clients, understanding their needs, and driving sales through effective communication. You'll use tools like CRM systems, telephony software, and email marketing platforms to manage and track your interactions. This role is perfect for those looking to build a strong foundation in sales and customer service, with ample opportunities for growth and development.

📋 Tanggung Jawab Pekerjaan

• Conduct outbound calls to prospective clients to promote our products and services.
• Qualify leads and schedule appointments with potential customers.
• Provide information about our products and services, addressing customer inquiries and concerns.
• Follow up with leads to ensure they receive the attention they need.
• Document all interactions and updates in the CRM system.
• Maintain a high level of accuracy and attention to detail in all communications.
• Meet and exceed daily, weekly, and monthly sales targets.
• Collaborate with the team to ensure consistent and high-quality customer service.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in outbound sales or customer service roles.
• Proven track record of achieving sales targets in previous roles.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Familiarity with CRM systems and telephony software.
• Ability to work well under pressure and meet tight deadlines.
• High school diploma or equivalent.
• Fluency in Indonesian and English.

🛠️ Keahlian

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